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Clinical, Non-Clinical

eLearning For You endorsement NCFE logo


To ensure the learner has the knowledge and understanding to be able to communicate with their clients through a range of different methods.

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Training Objectives

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    Define communication

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    Explain the different methods of communication

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    Describe the concept and process of effective listening

  • elfy_objective_icon

    Explain the purpose of record keeping and how this should be completed

Course Reviews

  • "

    I found the course to be very helpful. It established a greater understanding for me of how to provide better care by improving my methods of communication.

    Daniel Glover

    Bethany Lodge

  • "

    I really enjoyed this module. I found the course refreshing and it has helped reinforce how important communication really is in delivering quality care.

    Michael Hourihan

    Accomplish & Lakeside


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