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Communication training
This Communication training looks at all aspects of communication; what it is, the barriers of communication and the communication process.
It is designed to help employees become more confident and effective in their workplace communication.
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About this Communication training
Upon completion of this Communication training, learning wil be able to:
- Define communication
- Sequence the key steps of the communication process
- Identify common barriers to effective communication
- Differentiate between effective and ineffective communication
- Appreciate the different methods of communication
- Recognise the importance of tailoring your communication to the receiver
- Take action to refine your message
- Distinguish between the 7Cs model to improve your communication
Communication course content
Course content
- How to be assertive
- Body language
- What's not being said?
- Effective writing
- Asking the right questions
- Expressing yourself
- Active listening
- Presenting with confidence
- Presenting data
- Communicating with emotional intelligence
- Social media awareness
- Communicating under pressure
- Workplace diplomacy
Why use Access Learning?
- Credible content – our courses are accredited, endorsed and designed in partnership with subject matter experts.
- Multi-platform learning - optimised for mobile and tablet, meaning less text and more engaging, easily accessible content.
- True ‘bitesize’ microlearning – making your learning experience more manageable, efficient and relevant.
- Learning pathways - split courses up into digestible topics to make it quicker and easier to find training in the flow of work.
- Accessible to all – our courses are compliant with the WACG.2 standards and screen reader optimised.
- Updated and refreshed – Access Learning courses are regularly updated ensuring the most up to date and compliant content.
Our Digital Learning and Compliance solutions
