Register for a free Trial Course

Fill in the form below to register.

Customer Service

Ancillary, Clinical, Managerial, Non-Clinical

NCFE Endorsed Programmes logo


This course is to enable users to learn the customer service, personal standards and premises standards process. Learners will gain knowledge of how to deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.

Click to watch our guide to eLearning

Training Objectives

  • elfy_objective_icon

    Understand the benefits of excellent customer service

  • elfy_objective_icon

    Deliver excellent customer service

  • elfy_objective_icon

    Handle complaints with care

  • elfy_objective_icon

    Recognise and adapt to customer behaviour styles

  • elfy_objective_icon

    Manage customer satisfaction levels


Back To Courses