elfy_hamburger

Want to quickly compare training costs? Request a free, no-obligation quote today!

Fill in the form below, and we’ll be in touch shortly.

Customer Service

Ancillary, Clinical, Managerial, Non-Clinical
Additional

eLearning For You endorsement NCFE logo

Summary

This course is to enable users to learn the customer service, personal standards and premises standards process. Learners will gain knowledge of how to deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.

Click to watch our guide to eLearning

Training Objectives

  • elfy_objective_icon

    Understand the benefits of excellent customer service

  • elfy_objective_icon

    Deliver excellent customer service

  • elfy_objective_icon

    Handle complaints with care

  • elfy_objective_icon

    Recognise and adapt to customer behaviour styles

  • elfy_objective_icon

    Manage customer satisfaction levels

elfy_chevron_left

Back To Courses