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Managerial courses

Our course collection

Appraisals (1)

Appraisals

This course will provide the learner with general knowledge surrounding staff appraisal skills and the role it plays within the workplace. This course is a combination of both theoretical knowledge and interactive activities, which have been designed to help the candidate learn, and practice, appraisal skills whether an employer or employee.

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Customer Service (3)

Customer Service

Learners will gain knowledge of how to deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.

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Gdpr 2 (1)

Data Protection including GDPR

Everyone responsible for using data has to follow strict rules called ‘data protection principles’. This course show all persons what must be done to preserve the security and confidentiality of personal data and to ensure compliance with Data Protection laws.

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Display Screen Equipment (2)

Display Screen Equipment

This awareness course has been developed to help meet the duties of the employer under the Health & Safety (Display Screen Equipment) Regulations 1992.

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Documentation (1)

Documentation and Record Keeping

This course covers the basics of ensuring records are completed fully and in a timely manner, to ensure the learner is able to complete all required documentation within care so that it complies with both legal and organisational requirements.

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Duty Of Candour (2)

Duty of Candour

The professional duty of candour refers to a healthcare professional working in an honest and transparent manner at all times. 

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Equality & Diversity (2)

Equality & Diversity

The purpose of this eLearning course is to increase your awareness and to ensure that you have the knowledge and understanding to be able to work to best practice.

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Fire Awareness (1)

Fire Awareness

People react faster to fire than to smoke. This course reveals human nature and the actions to take upon discovering a fire, or on hearing the fire alarm. The aim of this course is to raise awareness of the importance of fire safety for all staff.

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H&S (1)

Health & Safety

This eLearning course will provide you with a general knowledge of health & safety procedures that are related to your workplace. By the end of this course, you will understand the responsibilities of health and safety in the work setting.

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Lone Working (2)

Lone Working

This course aims to provide the learner with knowledge and skill to comply with the legal requirements under the Health and Safety at Work Act 1974 Section 2 (1) and 3 - Lone Working.

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Safeguarding (3)

Safeguarding

Safeguarding is everybody’s responsibility, with each of us having a moral duty to recognise, record, report and respond to any concerns about harm and abuse. 

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Safer Recruitment (1)

Safer Recruitment

This short course covers the legal requirement relevant to anybody involved in the recruitment of people who work with children, young people, or vulnerable adults.

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Time Management (1)

Time Management

This course will provide the learner with general knowledge surrounding time management and the role it plays within the workplace. This course aims to enable the learner to complete more in a shorter period of time.

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